Our Privacy Policy

911 is Me! Privacy Policy

Thank you for visiting 911isme.org, a web site that focuses on providing information about how to prepare to keep you safe and healthy in the event of emergencies like earthquakes, tornadoes, and floods.  The policies below are applicable to 911isme.org and other web sites on the World Wide Web, originating in the United States, and owned and operated by 911 is Me!  ("we" or "us") unless otherwise indicated.  Your privacy is important to us.  With that in mind, we have developed the privacy policy (this "Policy") below that explains the ways in which we collect personal information on 911isme.org (the "Web Site"), how we protect it, and what choices you have about how information is used.

Scope of this Policy

This Policy distinguishes between personally identifiable information, referred to as "personal information," and "aggregate information" and other forms of non-personally identifiable information.

• Personal information, as used herein, means information that personally identifies you, such as your name, address, telephone number, e-mail address, credit card or other account number, and other information that is linked to personal information about you.
• Aggregate information is information that is aggregated, from which we remove individual identities or other personal information, or information that we collect about the Web Site or about a group or category of products, services or customers that does not identify you personally.  Aggregate data helps us understand trends and our users' needs so that we can better consider the needs of our visitors and change the Web Site as needed.

This Policy applies to personal information collected by us on the Web Site.  This policy in no way restricts or limits our collection and use of aggregate information.

How We Collect Personal Information

• Information you provide to us.  We may collect certain information that you voluntarily provide to us when you use the Web Site, including individual pages on the Web Site.  For example, we may collect your name, billing and shipping address, email address, telephone number, and credit card account number when donate funds, subscribe to a membership, newsletter or other publication, or purchase products or services on the Web Site.  Personal information may also be collected if you provide such information in connection with participating in discussion forums, blogs, social networking services, or other interactive services on the Web Site or other sites or services embedded in the Web Site.  In addition, we may collect personal information you provide in connection with sending us emails or other communication through the Web Site or your participation in or response to surveys, sweepstakes, contests, games, promotional offers, and other activities on the Web Site.  We may also collect other information about you that we may associate with your personal information such as your interests, preferences and demographics.  For example, we may collect information about your interests in certain emergency preparation or survival topics.  We collect this personal information for example, when you order a product, enter a contest or sweepstakes, register for a mailing list, or participate in a discussion forum.
• We, our related web hosting providers, and our advertisers and ad serving and tracking companies sometimes utilize "cookie" technology on the Web Sites.  Cookies are bits of data stored on your hard drive that contain no personally identifying information but which help enhance your Web-browsing experience.  Not all Web browsers accept cookies, and those that do usually provide a preference or setting that allows you to refuse and remove most types of browser cookies.  If your browser does not accept cookies, you may still use the Web Site.
• We may also use local shared objects, also known as Flash cookies, to store your preferences such as volume control for videos, or display content based upon what you view on the Web Site to personalize your visit.  Third party partners provide certain features on the Web Site and may display advertising based upon your Web browsing activity, using Flash cookies to help track and store information about you.  Flash cookies are different from browser cookies because of the amount of data, type of data, and method by which data is stored.  Cookie management tools provided by your browser usually will not remove Flash cookies.  To learn how to manage privacy and storage settings for certain Flash cookies, click here.
• Web Beacons.  We may use, and may permit third parties to use, "Web beacons" (also known as pixel tags, clear GIFs and other technologies) on the Web Site and in email communications we send.  We use Web beacons to monitor the effectiveness of advertising, to track aggregate Web Site usage, and for other lawful purposes.  These web beacons do not collect personal information about you on the Web Site.
• Automatically collected information.  We may collect into our log files certain standard information from your web browser—such as your IP address, browser type and language, screen size and the time of your visit—when you visit the Web Site.  We use this information to analyze trends, administer the Web Site, and gather broad information for aggregate use.  We may aggregate some or all of the information we collect from our log files to information stored on a cookie in your computer.  We also may collect information about keyword searches performed by visitors on the Web Site.  We do not collect your name or email address because of using a search feature.  We may keep logs of words searched to help us learn what kinds of information you are seeking, and to improve our service to visitors. 

Disclosure of Personal Information

Except as set forth in this Policy, we do not disclose, sell, rent, loan, trade or lease personal information we collect on the Web Site to any third party.

We will disclose personal information in the following circumstances:

• If you consent to the disclosure of your personal information,
• We may share your personal information with our affiliates, our technical consultants, third-party auditors and other third parties who act on our behalf, for example, to make the Web Site available, enhance its functionality, or provide associated services and/or who deal with you in delivering content, samples, products, and gifts and prizes, have access to and may use this information to provide us with services.
• Periodically, we may make names and postal addresses we collect through the Web Site along with certain other information about you such as your interest in specific emergency preparation or survival topics available to reputable companies whose products and/or services may interest you, unless you opt out of being included in our postal mailing list.  (See the section below on opting out of postal mailings).
• We may transfer your personally identifiable information and other information in connection with or during negotiation of any merger, financing, acquisition or dissolution, transaction or proceeding involving sale, transfer, divestiture or disclosure of all or a portion of our business or assets to another company.
• We will consider, and may release, personal information to third parties: to (i) comply with laws or to respond to lawful requests and legal process, (ii) to protect our rights and property of those of our agents, customers, members, and others including to enforce our agreements, policies and terms of use or (iii) in an emergency to protect the personal safety of our employees, customers, or any person.

We may also provide aggregate statistics and de-identified data about our customers, including traffic patterns and related site information, to reputable third parties (such as Google, Bing!, and Yahoo!) for their own purposes, including statistical analysis.

The Web Site may include personal profiles, discussion forums, blogs, social networking services or other interactive areas ("Interactive Areas") in which you or third parties may create, post or store content, messages, comments, materials or other items on the Web Site.  If you use these Interactive Areas, you should be aware that any personal information you post on the Web Site or provide to others through the Web Site may be read, collected and used by others and may be posted on publicly available portions of the Web Site.  Such information may be retained indefinitely, and may be saved by caching services on the Internet.  We recommend you be cautious in giving out personal information to others in public or private online forums.  We are not responsible for personal information you chose to post in Interactive Areas of the Web Site or the use by third parties of such personal information.

We are not responsible for the actions of Service Providers or other third parties, nor are we responsible for any additional information you provide directly to Service Providers or other third parties and we encourage you to become familiar with their practices before disclosing information directly to them.

How We Use the Personal Information We Collect

Generally, we use personal information we collect to provide you with information or services you request, process your requests or transactions, inform you about other information on events, promotions, products or services we believe may be of interest to you, to facilitate your use of, and our administration and operation of, the Web Site, and for the purpose for which the information was provided.  For example, we may use the information we collect to:

• operate and improve the Web Site and our products and services;
• understand you and your preferences to enhance your experience using the Web Site and our products and services;
• send you a thank you or welcome email, to contact you about your use of the Web Site and to provide important Web Site updates;
• provide the services, products or information you request and to process payments and complete any related transactions;
• respond to your emails, submissions, comments, requests or complaints;
• request feedback and to enable us to develop, customize and improve the Web Site and our publications, products and services;
• send you surveys or questionnaires;
• send you newsletters or notifications of events, including any online newsletter(s) you have requested or, related communications;
• contact you about our or a third party's services, products, activities, special events or offers and for other marketing, informational, product development and promotional purposes;
• contact you about content you have submitted to the Web Site or to give attribution to content you submit;
• send a one-time email on your behalf which contains a display or link to a method, instructions, article, advice or other content you have selected to share with a friend through any email methods we may employ to do so; and
• notify contest/sweepstakes winners.

We may save your credit card information for use when you log in to make future purchases.

Choices about Our Use and Sharing of Personally Identifiable Information: If you do not wish to receive promotional and newsletter emails from us you may click on the unsubscribe link at the bottom of those emails.

If you do not wish to receive any emails from us, you can unsubscribe to all emails by notifying us via our Contact Us page.  If you are not currently a member of 911isme.org, you can subscribe to become one at Support 911 is Me!

If you opt-out of promotional or newsletter emails from us, we may continue to send you certain communications such as service announcements and administrative messages, relating to 911 is Me! and the Web Site that are necessary to our relationship with you.

For all other requests for changes relating to your Personal Information, including opting out of postal mail, telemarketing calls, and our sharing personal information with our partners, contact customer service at contactus@911isme.org or at

911 is Me!
12707 High Bluff Drive, Suite 200
San Diego, CA 92130

Phone #: 619 758 3611

Notice to California Customers—Your California Privacy Rights

California's "Shine the Light" law, Civil Code section 1798.83, requires certain businesses to respond to requests from California customers asking about the businesses' practices related to disclosing personal information to third parties for the third parties' direct marketing purposes.  Alternately, such businesses may have in place a policy not to disclose personal information of customers to third parties for the third parties' direct marketing purposes if the customer has exercised an option to opt-out of such information sharing.  We have such a policy.  Above in the section titled "Choices about Our Use and Sharing of Personally Identifiable Information", if you wish to opt-out of our sharing of your information with third parties for the third parties' direct marketing purposes or to find out more about your opt-out rights, please contact us at the email address or postal address described above.

Third Party Activities

If you submit personal information through a form on the Web Site to request information from an advertiser or other third party, choose to otherwise share your Personal Information with a third party such as by sharing stories you read by connecting with social networking services, or click on a link on the Web Site to go to a third party site that may collect information about you, we are not responsible for the privacy practices of, including any marketing or other use of your Personal Information by, those third parties. To learn more about any other company or organization's privacy practices, contact them directly about their privacy policy.

Third-Party Advertising on the Web Site

We may also use third parties to serve ads on our Web Site.  Certain third parties may automatically collect information about your visits to this and other websites, your IP address, your ISP, the browser you use to visit Web Site (but not your name, address, email address or telephone number).  They do this by using cookies, clear gifs, or other technologies.  Information collected may be used, among other things, to deliver advertising targeted to your interests and to better understand the usage and visitation of the Web Site and the other sites tracked by these third parties.  This policy does not apply to, and we are not responsible for, cookies, clear gifs, or other technologies in third party ads, and we encourage you to check the privacy policies of advertisers and/or ad services to learn about their use of cookies and other technology.  If you would like more information about this practice and to know your choices about not having this information used by these companies, click here.  One of the third party ad servers that delivers ads to you is DoubleClick.  For DoubleClick’s Privacy Policy, click here.

Third Party Cookies

Notwithstanding anything else in this policy, we or a data provider we have engaged may place or recognize a unique cookie on your browser to enable you to receive customized ads or content.  These cookies contain no personally identifiable information.  The cookies may reflect de-identified demographic or other data linked to data you voluntarily have submitted to us, e.g., your email address that we may share with a data provider solely in hashed, non-human readable form.  To opt-out of these cookies, please go to http://www.aboutads.info/choices.

Links to Third-Party Web Sites

The Web Site may contain links to third party Web sites.  Any links such links on our Web Site are for your convenience only, and do not constitute our sponsorship of, or affiliation with, the linked third party Web Site or any content on that Web Site.  Your use of any third party Web Site is governed by that third party's policies and procedures, which may differ from our own.  Specifically, we do not control, and cannot be responsible for, the privacy or data security practices of any third-party Web Site.  Carefully review the policies of any third-party Web Site that you visit, including policies and terms and conditions describing the third party's information practices, before providing them with any information.

911 is Me! Ads on Third Party Sites.  We may use information collected using third party cookies and Web beacons on our Web Sites and in our emails to deliver 911 is Me! brands advertising displayed to you on third party sites.  We also may use cookie information to know when you return to our Web Site after visiting these third party sites.  We use this information and other information about you, to try to understand your interests and show you relevant 911 is Me! brands advertising about information, products, and services you may enjoy.

Security

Please note that no data transmission over the Internet is 100% secure.  As a result, we cannot guarantee the security of the information that you transmit via our online services.

Questions or Comments

If you have any questions or comments about this Privacy Policy, the privacy practices of this Web Site, or your dealings with 911isme.org, please contact us at Contactus@911isme.org or use the following address or phone number:

911 is Me!
12707 High Bluff Drive, Suite 200
San Diego, CA 92130

Phone:  619 758 3611

Changes to this Policy

We may revise or update this Policy at any time at our sole discretion.  If we make material changes, we will post the revised Policy on the Web Site and update its "last updated" date.  We encourage you to check this Policy whenever you visit the Web Site to see if it has been updated since your last visit.

Policy last updated April 2014